Serving within a 150-mile radius of Woodbridge, VA

(571) 583-3736

Serving within a 150-mile radius of Woodbridge, VA

(571) 583-3736

At Marine Canvas Creations, we are committed to protecting your privacy and ensuring transparency regarding how we collect, use, and manage your information—especially when it comes to SMS communications. This Privacy Policy outlines our practices concerning data collection, use, and user rights related to SMS messaging and website interactions.

1. Information We Collect

  • Contact Information: Name, phone number, email address, and mailing address.
  • SMS Consent Data: Records of your opt-in and opt-out preferences for receiving SMS messages.
  • Usage Data: How you interact with our website, SMS messages, and digital campaigns.

2. How We Use Your Information

  • To communicate with you via SMS for transactional, informational, and marketing purposes.
  • To send appointment reminders, service updates, or promotional offers (only with prior written consent).
  • To improve customer service and support.
  • To fulfill regulatory, legal, or contractual obligations.

3. SMS Messaging Policy

We use SMS/MMS messaging in strict compliance with the CTIA guidelines, RingCentral’s SMS/MMS policies, and U.S. regulatory requirements. Our practices include:

Consent-Based Communication

  • We will never send SMS messages without your express consent.
  • Consent must be explicitly provided (e.g., checking a box on a web form or texting us first).
  • We do not use purchased lists or third-party generated leads.

Opt-In Policy

  • By opting into our SMS program, you agree to receive text messages from us.
  • We may ask for double opt-in confirmation to validate your number and consent.

Opt-Out Policy

  • You may opt out at any time by replying STOP or UNSUBSCRIBE to any message.
  • All opt-out requests are honored immediately, and your number will be removed from our SMS list.
  • For issues, contact us at (571) 583-3736 or [email protected].

Automated Messaging

  • Sent only with explicit and logged consent.
  • Includes opt-out instructions in every message (e.g., "Reply STOP to unsubscribe").

Message Frequency

  • We limit messages per RingCentral’s guidelines (no more than 50 messages per number per minute unless registered for High Volume SMS).

4. Prohibited Content and Campaign Types

We do not send SMS messages that promote or include:

  • Loan offers, debt relief, or credit repair
  • Work-from-home or secret shopper schemes
  • Alcohol, tobacco, firearms, or drug content
  • Political, adult, or misleading content
  • Affiliate links or lead-sharing services

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse.

6. Data Retention

We retain data only as long as needed for the purposes described in this policy or as required by law. SMS consent and opt-out records are stored securely for compliance.

7. Third-Party Sharing

We do not sell, rent, or share your mobile number or personal data with third parties for SMS marketing.

8. Your Rights

You have the right to:

  • Access your personal data
  • Request corrections or updates
  • Withdraw consent or opt out of messages at any time

To make a request, please contact us at (571) 583-3736.

9. Changes to This Policy

We may update this Privacy Policy at any time. Please check back regularly for changes. The effective date will always be noted at the top.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our SMS practices, contact us at:

(571) 583-3736
[email protected]